Royal Borough of Greenwich

Senior User Researcher

Apply by Sunday 2 January

You’ll be part of our brand-new in-house product function as part of the Digital and Customer service team. You’ll report to the Head of Product.

As a Senior User Researcher, you’ll take a key role in the user research community across Royal Borough of Greenwich, setting standards and leading user research of new, complex products and services. You’ll lead on our most complex, risky and interdependent priority areas, working as part of the multidisciplinary team and partner with service areas to help define research focus, frame problems, uncover needs, strength and constraints.

As a senior practitioner, you will be working through the entire design and delivery process, from primary and secondary research, making research actionable to evaluating the impact throughout a design and delivery process.