Government Digital Service

Lead Product Manager

Apply by Monday 15 November

This role can be based from Bristol, London or Manchester. The role closes on Monday 15 November at 23:55.

We are looking for a Lead Product Manager for GOV.UK Notify – our high profile messaging platform and one of the products in our Government as a Platform programme.

GOV.UK Notify lets service teams across the public sector send text messages, emails and letters to their users cheaply and easily, improving the user’s experience.

Launched 5 years ago, Notify is used by over 1,000 organisations and has sent 4 billion notifications including 1 billion SMS messages, on behalf of 5000 public services – including to alert people to flood warnings, remind soldiers of their medical appointments, update people on their passport applications and inform prison wardens of their rotas, plus hundreds of millions of messages letting people know their Covid PCR test results and confirming vaccination appointments.

As a Lead Product Manager, you’ll:

– own and be responsible for your product, developing and articulating a clear vision and achievable goals, developing and iterating the product strategy and roadmap

– lead and support a multidisciplinary product team, turning that vision into reality, running, supporting and continuously improving its products to meet user needs

We’re interested in people who have experience in a number of the following areas:

– product managing high-volume digital products in a fast-paced environment, working with multidisciplinary, agile teams, – from discovery to delivery, and continuous, data-led improvement and iteration of a mature, live product, ensuring a consistent approach to user and technical operational support

– engaging directly with users, including senior stakeholders and coordinating this engagement across a number of organisations to identify a common set of needs and priorities

You’ll need to send us a CV and cover letter. Your application will not be considered if you do not provide a cover letter. Your CV should show us your work history and previous experience. It should be well structured, succinct and written in clear language. Your cover letter should give examples of how your skills and experience match those needed for this role.